Consumer
If you have a consumer enquiry, from returning goods to claiming compensation for a holiday, the Citizens Advice Consumer Helpline can help you.
Call the Consumer Helpline: 0808 223 1133
Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.
or
Use our online self-help guides
Please have as much information available as you can when you get in touch – for example any paperwork or emails relating to your purchase.