Consumer

If you have a consumer enquiry, from returning goods to claiming compensation for a holiday, the Citizens Advice Consumer Helpline can help you.

Call the Consumer Helpline:  0808 223 1133
Lines are open Monday to Friday, 9am to 5pm.  Lines are closed on bank holidays.
or
Use our online self-help guides

Please have as much information available as you can when you get in touch – for example any paperwork or emails relating to your purchase.