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Job opportunities

Looking for a job that makes a difference?  At Citizens Advice Leeds our team helps over 30,000 people a year with advice and support that makes a positive impact on people’s lives.

Everyone contributes to this, not just advisers, but also administrators, trainers and back office staff, all have a role to play in helping us to achieve our goals.

Apply for a job opportunity

Follow the links for more information on a role and how to apply.

Employee benefits

We want our staff to feel appreciated and well rewarded for the valuable work they do, so we offer excellent terms and conditions to our employees including:

  • A flexible 35 hour working week
  • Annual leave starting at 25 days p.a. plus 12 bank holidays
  • Policies that support a healthy work-life balance
  • Employee Assistance Programme
  • Pension scheme
  • Modern offices in a city centre location

Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider.  We are a Disability Confident Employer and a signatory to the Mindful Employer Charter.

Current job opportunities at Citizens Advice Leeds

Citizens Advice Leeds is working for a fairer society where people are free from the effects of poverty and injustice.  We are a local charity helping over 30,000 people a year to resolve financial, housing, employment and other legal issues.  If you’d like to join our team helping service users find solutions to their problems, we have a number of opportunities open to qualified and trainee candidates who will bring enthusiasm, strong communication skills and a focus on delivering positive outcomes to their work.

Social Welfare Law Solicitor/CILEx Practitioner

Hours: Full or part time; 21-35 hours per week, some out of hours working, with time off in lieu
Salary: NJC Scale Points 23-25, £32,077 – £33,945 p.a. depending on experience

In 2024 we’re entering an exciting phase of development to increase access to free legal advice in Leeds and we’re seeking a Solicitor/CILEx Practitioner with PQE in a Social Welfare Law specialism to join our legal advice team.

The legal advice team is part of our Specialist Services department, working alongside caseworkers and support workers to respond to the complex and multiple problems our clients face. We would welcome applications from candidates who can strengthen our capacity in Housing advice, or bring expertise in Immigration, Discrimination or Family law. 

The Social Welfare Law Solicitor/CILEx Practitioner will carry their own caseload , ensuring that quality and performance standards are consistently met, and support the development of caseworkers in their specialism. 

The successful candidate will have recent and significant post qualification experience in a Social Welfare law subject.  Alongside legal advice skills, we’re seeking candidates with a commitment to access to justice and an interest in working in the not for profit sector.

How to Apply

Closing date for applications: Please note all applications will be considered as they are received, so please apply early.
Interviews: Once your application has been considered we will contact candidates to arrange an initial interview, either in person or video call.
If you would like an informal chat about this role or have any queries please email: jobs@citizensadviceleeds.org.uk

Social Welfare Law Solicitor/CILEx Practitioner
CAL Application Form
Monitoring Information form

Due to high levels of interest in our roles, we are unable to respond individually to applicants who are invited to interview. If you do not hear from us within 4 weeks of your application, you should assume you are not being invited to interview on this occasion.

Help to Claim Welfare Rights Adviser/Trainee

Contract: Fixed Term contract to 31 March 2025
Hours: Full time and part time hours available
Salary: Qualified – £29,269 – £31,364p.a; Trainee: £24,294 – £26,421p.a (pro rata for part time roles)

As a Welfare Rights Adviser/Trainee you will join our established Help to Claim team helping people to make claims for Universal Credit through to their first payment. You will play a key role in ensuring our clients receive good quality advice via telephone and digital channels, including carrying out benefits checks, assisting with applications, and contributing to team rotas and targets. Good attention to detail, strong IT skills and a focus on good customer service are some of the key attributes needed for this role.

As a trainee you will develop the skills to deliver advice over the phone and online, covering a range of subjects including energy, welfare rights.  If you can offer enthusiasm and a desire to learn, strong IT and communication skills, we’re offering training and support to enable you to achieve full competence in 6-8 months.

Closing date: Friday, 5th April 2024, 10am
Interviews: Week commencing 15th April 2024

How to Apply

Further information including job pack for the above post can be downloaded. Completed application form to be returned to jobs@citizensadviceleeds.org.uk

Help to Claim Welfare Rights Adviser/Trainee
CAL Application Form
Monitoring Information Form

Due to high levels of interest in our roles, we are unable to respond individually to applicants who are invited to interview. If you do not hear from us by 15 April 2024, you should assume you are not being invited to interview on this occasion.

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