Universal Credit

We can explain entitlement to Universal Credit and support you in making your first claim. We can check your first payment is correct and if not give you advice on appealing a decision.

We’re part of the national Help to Claim service. Call free on 0800 144 8 444

Advisers are available 8am to 6pm, Monday to Friday.
or
Chat with us online
or
Send us your query using our online form
or
Use our online self-help guides

Please have as much information available as you can when you get in touch – for example, your personal details including immigration status, basic information about your household and any savings you may have.

Full details of our Help to Claim service are available online.