Energy Bills

If you live in West Yorkshire our trained Energy advisers can help you with the following :

Understand your bill or prices (tariff)
Check that you’re not missing out on benefits that you are entitled to
Access debt advice
Negotiate with your supplier
Apply for support to reduce or clear Energy debts
Access increased support from your supplier, and Northern Powergrid.
Make sure that you don’t miss out on any discounts or payments.
Resolve disputes with Energy Suppliers and understand what to do if they don’t.
Make a complaint to your Energy Suppliers
Understand steps you can take to reduce your usage, whilst staying comfortable in your home.
Access support from other Energy advice services.

Contact us today:

Call our dedicated Energy Adviceline on 0800 448 0721 (Monday – Friday, 9am to 5pm)
When you call our dedicated line, a member of our team will discuss your energy issue and discuss the available options or book a suitable appointment for you. If no one is available to take your call, you can leave a voicemail and one of the team will call you back.
Send us your query using our online form where you can choose between getting advice via telephone or email:

Use our Energy Affordability webchat service. (A chat icon will appear on the bottom right hand corner of the screen when there is an adviser available to take a chat. Please click on this icon to begin)
You can also access our online self-help guides and Citizens Advice Energy Saving Tips (worth £250+)

Please have as much information available as you can when you get in touch – for example recent energy bills or letters from your energy providers.