Working for us

Job opportunities

Looking for a job that makes a difference?  At Citizens Advice Leeds our team helps over 30,000 people a year with advice and support that makes a positive impact on people’s lives.

Everyone contributes to this, not just advisers, but also administrators, trainers and back office staff, all have a role to play in helping us to achieve our goals.

Apply for a job opportunity

Follow the links for more information on a role and how to apply.

Employee benefits

We want our staff to feel appreciated and well rewarded for the valuable work they do, so we offer excellent terms and conditions to our employees including:

  • A flexible 35 hour working week
  • Annual leave starting at 25 days p.a. plus 12 bank holidays
  • Policies that support a healthy work-life balance
  • Employee Assistance Programme
  • Pension scheme
  • Modern offices in a city centre location

Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider.  We are a Disability Confident Employer and a signatory to the Mindful Employer Charter.

Current job opportunities at Citizens Advice Leeds

Customer Service Trainee

4 x posts, 25 hours per week
£9.50 per hour

6 month contract
Open to 16-24 year olds claiming Universal Credit

The purpose of this post is to provide customer service and administrative support within the Citizens Advice Leeds Advice Hub. You will work as part of a team providing help to clients and visitors at Citizens Advice Leeds gaining experience of communicating face-to-face, via email or telephone with a wide range of people.

The role includes a supported 6-month development programme delivered by Charityworks. The programme will equip you with the connections, experiences, tools and insight needed to succeed at work, help you to build a peer community of fellows and give you the skills to transition well beyond the placement, and develop long term careers in the non-profit sector.

Communications Trainee

25 hours per week
£9.50 per hour
6 month contract
Open to 16-24 year olds claiming Universal Credit

As a communications trainee you will develop practical skills in communication, writing for different audiences and using visual media.

The role includes a supported 6-month development programme delivered by Charityworks. The programme will equip you with the connections, experiences, tools and insight needed to succeed at work, help you to build a peer community of fellows and give you the skills to transition well beyond the placement, and develop long term careers in the non-profit sector.

Interested?

If you’re 16-24 and on Universal credit you can apply by contacting your Work Coach in the usual way, via email, phone, at an appointment or through your Universal Credit journal.

Let them know you are interested in joining Citizens Advice Leeds for your Kickstart trainee role and they will be able to give you the full job details and the reference number you will need to apply for your chosen position.

Closing date for applications is Friday 12th November 2021.

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