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Job opportunities
Looking for a job that makes a difference? At Leeds Citizens Advice & Law Centre our team helps over 35,000 people a year with advice and support that makes a positive impact on people’s lives.
Everyone contributes to this, not just advisers, but also administrators, trainers and back office staff, all have a role to play in helping us to achieve our goals.
Apply for a job opportunity
Follow the links for more information on a role and how to apply.
Employee benefits
We want our staff to feel appreciated and well rewarded for the valuable work they do, so we offer excellent terms and conditions to our employees including:
- A flexible 35 hour working week
- Annual leave starting at 25 days p.a. plus 12 bank holidays
- Policies that support a healthy work-life balance
- Employee Assistance Programme
- Pension scheme
- Modern offices in a city centre location
Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider. We are a Disability Confident Employer and a signatory to the Mindful Employer Charter.
Current job opportunities at Leeds Citizens Advice & Law Centre
Join the Team Making a Difference in Leeds!
Do you believe in social justice, equality, and making a real difference in people’s lives? Leeds Citizens Advice & Law Centre helps over 30,000 people a year with welfare benefits, debt, housing, energy issues, and more. We’re looking for enthusiastic and motivated individuals to join our dedicated team of advice professionals.
We’re recruiting for the following rewarding roles at Leeds Citizens Advice & Law Centre:
Advice Team Leader
Advice Team Leader
● Part-time role (28 hours per week)
● Salary scale £34,433 – £36,362 (pro rata)
As Advice Team Leader you will play a key role in ensuring our advice services aredelivered to high quality standards with a strong focus on our Gateway Service but will also work across other teams as required You will lead, motivate and support staff to deliver quality services, helping the team to achieve agreed targets and objectives.
You will support and provide cover for Team Leaders of other subject
areas, and will also work in our City Centre Hub supporting advice through face to face, telephone and digital channels.
Experience of people management is desirable but this role may also appeal to an experienced Generalist Adviser with a good level of technical knowledge who is looking to develop skills in managing and supervising others, and support holistic service delivery in related advice areas.
Excellent organisation and communication skills are essential for this role, along with a solution-focused approach and an understanding of the importance of motivating individuals to succeed.
A positive approach to leading a team and working with
others to achieve wider organisational goals is essential.
What We Offer:
Competitive salaries
Flexible working patterns with the option of hybrid working
Supportive, inclusive work environment
Ongoing training and development to help you grow
A real chance to make an impact in the lives of people across Leeds
Who We’re Looking For:
We’re seeking people with strong communication skills, resilience, a commitment tosocial justice, and the desire to support our communities through high-quality advice and casework.
Whether you’re exploring a client’s problem with them, supporting someone through an advice issue , guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.
Based in Leeds from our City Centre Hub/Hybrid, Various Hours available.
Be part of a trusted organisation that helps thousands of people to navigate life’s challenges with dignity and confidence.
Further information about the roles including application form can be downloaded:
Advice Team Leader Job Pack
Application Form
Monitoring Information Form
Closing date: 18th August at 5pm
Interviews to be held week commencing 2nd September
Applications received after this time and date will not be considered. Please also note that CVs are not accepted as part of the application process.
Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview. If you do not hear from us by 31 August 2026, you should assume you are not being invited to interview on this occasion.
Caseworker
Welfare Rights Caseworker
- Full-time role (35 hours per week)
- Qualified NJC Salary Scale Points 18-22 (£31,536 – £33,698)
Housing Caseworker / Trainee Housing Caseworker
- Full-time role (35 hours per week)
- Qualified NJC Salary Scale Points 18-22 (£31,536 – £33,698)
- Trainees NJC Salary Scale points 7-12 (£26,402 – £28,597)
We are looking to expand our casework team with specialists in welfare benefits and housing.
As a Welfare Rights Caseworker you will play a key role in ensuring our clients receive good quality benefits advice, via a range of communication channels including face to face, telephone and digital. You will have experience of providing a full range of welfare rights advice, for a wide range of clients, working with other teams across the service in assisting them to achieve the best outcome for their circumstances.
Similarly, the Housing Caseworker, will work closely with the Housing Solicitor and Money Advice Team in particular, advising clients on a range of housing issues, including homelessness, possession and eviction, disrepair, and renters’ rights. An understanding of eligibility and scope for legal aid would be an advantage. This role is also open to applicants interested in a trainee position. This would suit an experienced generalist adviser or caseworker looking to specialise in housing.
All applicants should be organised, with the ability to work independently. Strong verbal and written communication skills are essential as is the ability to listen, engage and empathise with vulnerable clients.
What We Offer:
Competitive salaries
Flexible working patterns with the option of hybrid working
Supportive, inclusive work environment
Ongoing training and development to help you grow
A real chance to make an impact in the lives of people across Leeds
Who We’re Looking For:
We’re seeking people with strong communication skills, resilience, a commitment tosocial justice, and the desire to support our communities through high-quality advice and casework.
Whether you’re exploring a client’s problem with them, supporting someone through an advice issue , guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.
Based in Leeds with Hybrid working available but some office work in our City Centre Hub is essential | 🕒 Various Hours available |
Be part of a trusted organisation that helps thousands of people to navigate life’s challenges with dignity and confidence.
Further information about the roles including application form can be downloaded:
Welfare Rights Caseworker Job Pack
Housing Caseworker Job Pack
Application Form
Monitoring Information Form
Closing date: 3rd August at 9am
Interviews will be held from Wednesday 12th August onwards
Applications received after this time and date will not be considered. Please also note that CVs are not accepted as part of the application process.
Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview. If you do not hear from us by 11th August 2026, you should assume you are not being invited to interview on this occasion.
