Working for us

Job opportunities

Looking for a job that makes a difference?  At Citizens Advice Leeds our team helps over 30,000 people a year with advice and support that makes a positive impact on people’s lives.

Everyone contributes to this, not just advisers, but also administrators, trainers and back office staff, all have a role to play in helping us to achieve our goals.

Apply for a job opportunity

Follow the links for more information on a role and how to apply.

Employee benefits

We want our staff to feel appreciated and well rewarded for the valuable work they do, so we offer excellent terms and conditions to our employees including:

  • A flexible 35 hour working week
  • Annual leave starting at 25 days p.a. plus 12 bank holidays
  • Policies that support a healthy work-life balance
  • Employee Assistance Programme
  • Pension scheme
  • Modern offices in a city centre location

Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider.  We are a Disability Confident Employer and a signatory to the Mindful Employer Charter.

Current job opportunities at Citizens Advice Leeds

Client Services Team Leader

Full-time role
Salary scale £27,741- £29,577

Based within our city centre Advice Hub, you will play a key role in ensuring our advice services are delivered to high quality standards with a strong focus on customer service. You will motivate and support staff and volunteers to deliver quality services, helping the team to achieve agreed targets and objectives.

We’re looking for candidates who can work on their own initiative as well as being team players, and who enjoy being part of a busy, wide-ranging service with a diverse client base.

Download the Client Services Team Leader Job Description [pdf]

Closing date for applications: 5pm 31 August 2021
Interviews: 6 September 2021 onwards

Office Manager

Full-time role
Salary scale £27,741 – £30,451

Based at our city centre offices you will support the effective running of Citizens Advice Leeds through robust office systems and effective communication with staff.

Key areas of responsibility include health and safety, HR administration and supporting good governance, including taking the minutes of Trustee Board and other meetings.

Strong organisational and communication skills are some of the key attributes needed for this role, with experience in an office manager role an advantage.

Download the Office Manager Job Description [pdf]

Closing date for applications: 5pm 31 August 2021
Interviews: 6 September 2021 onwards

Applying for a job opportunity at Citizens Advice Leeds

Follow the links below for guidance on how to apply , our application form and diversity monitoring form.

  • Monitoring Form [docx]
  • Application guidance [docx] [pdf]
  • Application Form [docx]

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