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Job opportunities

Looking for a job that makes a difference?  At Leeds Citizens Advice & Law Centre our team helps over 35,000 people a year with advice and support that makes a positive impact on people’s lives.

Everyone contributes to this, not just advisers, but also administrators, trainers and back office staff, all have a role to play in helping us to achieve our goals.

Apply for a job opportunity

Follow the links for more information on a role and how to apply.

HR Manager

Salary: £38,220 to £40,777 p.a. full time
Hours: Part-time and full-time applications will be considered
Contract: Permanent

We are seeking an HR Manager to join our team who has the skills, experience and confidence to lead on employee relations matters and HR initiatives.

The HR Manager will work closely with other managers and support them in the application of policies and procedures, providing expert advice on employment relations matters.  They will also play a lead role in the development of initiatives that promote inclusivity, high performance and wellbeing across the organisation.  

We’re looking for candidates with expert knowledge of employment law and the confidence and ability to lead on HR matters.  Experience in a People/HR Management role is essential and an understanding of working in the not-for-profit sector would be advantageous.    

Closing Date: 19 November 2025 midday
Interviews: 26 November 2025

Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview. If you do not hear from us by 24.11.2025, you should assume you are not being invited to interview on this occasion.

Advice Team Supervisor

Salary: NJC Scale points 18-22 (£31,537 – £33,699)
Hours: 35 hours per week (Full time)
Contract: Permanent

We are seeking an Advice Team Supervisor to join our established service delivery teams. As an Advice Team Supervisor you will play a key role in ensuring our advice services are provided to a high standard with a strong focus on customer service. You will consult, lead, motivate and support staff and volunteers to deliver quality services. 

The successful applicant will have experience of advice work, supporting staff and/ or volunteers and overseeing day to day service delivery. You should have excellent communication skills and an understanding of the importance of support, training, development and motivation for individuals. You should be organised, solution focused and a good team player.

Closing Date: Friday, 28 November 2025 at 9:00am
Interviews to be held from Monday 8 December 2025 onwards

Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview. If you do not hear from us by 8.12.2025, you should assume you are not being invited to interview on this occasion.

Front Desk & Volunteer Supervisor

Salary: NJC Scale points 18-20 (£31,537 – £32,597 p.a.) pro rata
Hours: 28 hours per week over 5 days covering 8:30am to 2pm
Contract: Fixed Term to 31.3.2027

We are seeking a Front Desk and Volunteer Supervisor to join our established frontline service delivery team and play a key role in helping our Advice Hub run to a high standard, with a strong focus on customer service.  

The successful applicant will have experience of working on a busy front desk or reception, supporting staff and/or volunteers and overseeing day to day service delivery.

You should have excellent communication skills and an understanding of the importance of support, training, development and motivation for individuals. You should be organised, solution focused and a good team player.

Closing Date: Friday, 28 November 2025 at 9:00am
Interviews to be held from Monday 8 December 2025 onwards

Money Advice Team Leader

Salary: £34,434 – £36,363 (pro rata)
Hours: Full time or Part time (28-35 hours per week)
Contract: Permanent

As Money Advice Team Leader you will play a key role in ensuring our debt and money advice services are delivered to high quality standards with a strong focus on client care. You will lead, motivate and support staff to deliver quality services, helping the team to achieve agreed targets and objectives. 

Excellent organisation and communication skills are essential for this role, along with a solution focused approach and an understanding of the importance of motivating individuals to succeed. 

Experience of people management is desirable but this role may also appeal to an experienced debt caseworker with a good level of technical knowledge who is looking to develop skills in managing and supervising others, and support holistic service delivery in related advice areas.

Closing Date: Friday, 28 November 2025 at 9:00am
Interviews: Tuesday 9th or 16th December 2025

Gateway Assessor/Trainee

Salary: Trainee: Scale points 7-12 (£26,403-£28,598); Qualified: Scale points 12-22 (£28,598 – £33,699)
Hours: up to 35 hours per week (state preferred hours in application)
Contract: Permanent

The Gateway Assessor acts as the first point of contact for our service, using listening and questioning skills to understand and explore clients’ issues, and providing information, signposting and/or making referrals and where appropriate appointments with advice providers.

Strong oral and written communication skills are essential, as is the ability to listen, engage and empathise with potentially vulnerable clients. You should be organised and resilient, with the ability to work independently on a number of tasks to meet deadlines.

You will be a good team player, delivering high quality advice to clients, and contributing to the team rota, targets, and KPIs to provide an excellent service.

Trainee opportunities

Applications are invited both from qualified/experienced assessor, and from motivated candidates looking for a career development opportunity in the advice sector.  

As a trainee you will develop the skills to deliver advice over the phone and online, covering a range of subjects including welfare rights and energy.  If you can offer enthusiasm and a desire to learn, strong IT and communication skills, we’re offering training and support to reach full competence as soon as possible.

Closing Date: Friday, 28 November 2025 at 9:00am
Interviews to be held from Monday 8 December 2025 onwards