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Job opportunities
Looking for a job that makes a difference? At Leeds Citizens Advice & Law Centre our team helps over 35,000 people a year with advice and support that makes a positive impact on people’s lives.
Everyone contributes to this, not just advisers, but also administrators, trainers and back office staff, all have a role to play in helping us to achieve our goals.
Apply for a job opportunity
Follow the links for more information on a role and how to apply.
Employee benefits
We want our staff to feel appreciated and well rewarded for the valuable work they do, so we offer excellent terms and conditions to our employees including:
- A flexible 35 hour working week
- Annual leave starting at 25 days p.a. plus 12 bank holidays
- Policies that support a healthy work-life balance
- Employee Assistance Programme
- Pension scheme
- Modern offices in a city centre location
Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer and service provider. We are a Disability Confident Employer and a signatory to the Mindful Employer Charter.
Current job opportunities at Leeds Citizens Advice & Law Centre
Join the Team Making a Difference in Leeds!
Do you believe in social justice, equality, and making a real difference in people’s lives? Leeds Citizens Advice & Law Centre helps over 30,000 people a year with welfare benefits, debt, housing, energy issues, and more. We’re looking for enthusiastic and motivated individuals to join our dedicated team of advice professionals.
We’re recruiting for the following rewarding role at Leeds Citizens Advice & Law Centre:
Advice Team Leader
Advice Team Leader
Salary scale £34,434 – £36,636 (pro rata)
Full-time or Part-time role (28-35 hours per week)
As Advice Team Leader you will play a key role in ensuring our advice services are delivered to high quality standards with a strong focus on Welfare Benefits and Energy and client care.
You will lead, motivate and support staff to deliver quality
services, helping the team to achieve agreed targets and objectives. You will support and provide cover for Team Leaders of other subject areas, and will also work in our City Centre Hub supporting advice through face to face, telephone and digital channels.
Experience of people management is desirable but this role may also appeal to an experienced Energy and Welfare Benefits caseworker with a good level of technical knowledge who is looking to develop skills in managing and supervising others, and support holistic service delivery in related advice areas.
Excellent organisation and communication skills are essential for this role, along with a solution-focused approach and an understanding of the importance of motivating individuals to succeed. A positive approach to leading a team and working with others to achieve wider organisational goals is essential.
🔍 What We Offer:
- Competitive salaries
- Flexible working patterns with the option of hybrid working for most roles
- Supportive, inclusive work environment
- Ongoing training and development to help you grow
- A real chance to make an impact in the lives of people across Leeds
💬 Who We’re Looking For:
We’re seeking people with strong communication skills, resilience, a commitment to social justice, and the desire to support our communities through high-quality advice and casework.
Whether you’re exploring a client’s problem with them, supporting someone through an energy issue, guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.
📍 Based in Leeds with Hybrid working available but some office work in our City Centre Hub is essential | 🕒 Various Hours available |
Be part of a trusted organisation that helps thousands of people to navigate life’s challenges with dignity and confidence.
Further information about the roles including application form can be downloaded:
Advice Team Leader Job Pack
Application Form
Monitoring Information Form
Closing date: Tuesday 24th February 2026
Interviews will be held from 11th March onwards
Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview.
