Volunteering
Looking for a volunteering opportunity that makes a difference? Volunteering at Leeds Citizens Advice & Law Centre could be the opportunity you’ve been looking for. At Leeds Citizens Advice & Law Centre our team helps over 35,000 people a year with advice and support that makes a positive impact on people’s lives.
What do we offer you?
We provide extensive training and support for our volunteers that includes:
- Full training through group sessions and self-study
- Travel expenses
- A friendly working environment which values the contribution of volunteers
- Personal satisfaction and self-development
- A stimulating role where you learn about different aspects of life
Volunteering with Leeds Citizens Advice & Law Centre requires a commitment to working to professional standards to maintain our quality standards and accreditation. As a volunteer we therefore expect that you will:
- Show respect for clients and colleagues
- Bring a non-judgemental attitude to work
- Participate fully in the training we provide
- Arrive on time and let us know in advance if you are unable to attend
Promoting equality, valuing diversity and working inclusively are integral to our ethos as an employer, volunteer manager and service provider and we encourage applications from all members of our local community.
Current volunteering opportunities at Leeds Citizens Advice & Law Centre
We are recruiting for the following roles. Full role description and application form can be found below.
Customer Service Volunteers
Our Customer Service Volunteers help in our City Centre Advice Hub. This is an administrative role which involves providing a friendly and professional service to clients who come into the Advice Hub seeking advice. You will be part of a team providing the first point of contact for clients who use our service.
If you can be available between 9am and 1pm at least once a week (Mon-Fri) for a year or more and are interested in helping clients in this role we’d love to hear from you. A role description and application form can be found below.
Customer Service Volunteer JD
Volunteer Application Form
Equality & Diversity Form
Volunteer Legal Assistants
We are looking for Volunteer Legal Assistants for our Housing and Immigration Services to assist Leeds Citizens Advice & Law Centre’s Legal Team to offer effective, efficient and high quality representation to clients. We are looking for people who can volunteer for two to three hours per week for at least six months. See role description and application form below.
Volunteer Legal Assistant Housing
Volunteer Legal Assistant Immigration
Volunteer Application Form
Equality & Diversity Form
Closing date for volunteer applications is 5pm on Tuesday 30th June 2026.
